Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Contact information — your name and email address when you contact us via our website or email.
• Usage data — browser type, operating system, pages visited, access times, and IP address, collected automatically when you visit our website.
• Cookies — small data files stored on your device to improve your browsing experience.

We collect personal information only by lawful and fair means, and where reasonably practicable, directly from you.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide our services
• Send you technical notices, updates, or support communications
• Improve and maintain our website
• Comply with our legal obligations

We will not use your personal information for purposes other than those for which it was collected, except where permitted or required by law.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your personal information to:

• Service providers who assist us in operating our website (e.g. hosting, analytics), bound by confidentiality obligations
• Law enforcement or government bodies where required by Australian law
• Professional advisers (e.g. lawyers, accountants) subject to professional secrecy obligations

4. Cookies

Our website may use cookies to enhance your experience. You may configure your browser to refuse cookies; however, some parts of the site may not function correctly if you do so. We do not use cookies to collect personally identifiable information without your knowledge.

5. Data Storage and Security

We store personal information on secure servers located in Australia or with service providers who maintain appropriate security safeguards. We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

No method of transmission over the internet is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

6. Your Rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated information
• Make a complaint about a breach of the APPs or this Privacy Policy

To exercise any of these rights, please contact us at the address below. We will respond to requests within a reasonable timeframe.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "last updated" date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: